Closed captioning services
Closed captions.
More of your content, understood.
Make dialogue, speaker information and relevant sounds available as selectable captions. We prepare timed caption files for your video, language and delivery requirements.
High-quality closed captions for accessible media
Make your media accessible, engaging, and compliant with high-quality closed captions that ensure every viewer understands your message.
At Voiceover.Café, we create accurate and perfectly synchronised closed captions for all types of media content.
We support global brands, production houses, and content creators in making their videos accessible and compliant with international standards. Our expert captioner team combines linguistic precision with technical expertise, ensuring your message is delivered clearly to every viewer, regardless of language or hearing ability.
What is closed captioning?
Closed captioning involves creating a time-coded text transcript of the audio in a video, which viewers can turn on or off.
Unlike open captions, which are permanently embedded in the media, closed captions offer flexibility and are essential for accessibility. The process involves precise transcription, careful timecode synchronisation, and formatting to meet broadcast and online platform standards.
A high-quality caption file doesn’t just display dialogue; it also identifies speakers and describes important sound effects, such as door slams or phone rings, providing a comprehensive viewing experience for deaf or hard-of-hearing audiences.
Types of closed captioning projects we manage
Corporate and training videos
Clear and accurate captions for internal communications, e-learning modules and promotional videos.
Social media content
Perfectly synchronised subtitles and captions for YouTube, Instagram, LinkedIn and sound-off viewing environments.
Broadcast and streaming media
Broadcast-ready caption files that meet technical standards for television networks and streaming platforms.
Educational and academic content
Accessible captions for lectures, webinars and online courses, including complex terminology.
Marketing and commercial videos
Professional caption files that broaden your audience and support better campaign performance.
Multilingual content
Caption translation and localisation for audiences worldwide.
Why professional captioning services matter
- Enhance accessibility and ensure compliance: Accurate, time-coded captions help make media accessible to deaf and hard-of-hearing viewers and support WCAG-conscious delivery.
- Improve viewer engagement and SEO: Captions help people understand content in noisy or sound-off environments, while transcripts make video content easier for search engines to understand.
- Facilitate global reach with multilingual subtitles: Caption localisation helps your message reach international markets with linguistic and cultural accuracy.
Our closed captioning process
- 1
Brief and media submission
You share your video files, script if available, and any formatting or style guide requirements.
- 2
Professional transcription
Our captioner transcribes dialogue, speaker identification and important non-verbal sounds.
- 3
Timecode synchronisation
The transcript is synchronised with the video so captions appear and disappear at the right moment.
- 4
Quality review
A review checks accuracy, grammar, timing and formatting for a professional result.
- 5
Format and delivery
We deliver compliant caption files such as SRT, VTT or SCC ready for your platform.
Our captioner expertise
Our global network of professional captioners and transcription experts possess more than just excellent language skills.
They are trained in accessibility standards, understand dialogue pacing, and have experience across diverse industries. This domain expertise ensures technical terminology is transcribed with precision, and every caption file we deliver is accurate, compliant, and ready for its intended audience.
Localisation, languages and formats
To help you connect with a global audience, we offer comprehensive localisation services for captioning projects.
- File formats: We deliver captions in standard formats including SRT, VTT, SCC and XML, customised for web, social media or broadcast delivery.
- Languages: Caption translation and localisation into the languages your project needs by native-speaking linguists.
- Cultural adaptation: We adapt idioms, cultural references and tone so your message feels natural in every region.
Industries we serve
Media & entertainment
Broadcast-ready subtitles and captions for films, television series and streaming content.
Corporate & finance
Internal training, investor relations and marketing videos with accurate and confidential transcription.
E-learning & education
Accessible lectures, online courses and educational materials for a diverse student body.
Technology & SaaS
Product demos, tutorials and marketing videos that reach a global user base.
Healthcare & pharmaceutical
Accurate captions for patient education, training and compliance content.
Frequently asked questions
What is the difference between subtitles and closed captions?
Closed captions are designed for deaf or hard-of-hearing viewers and include dialogue plus non-speech sounds. Subtitles usually only transcribe dialogue or translate spoken language.
How do you ensure the accuracy of the captions?
Our workflow involves professional human captioning, followed by review and proofreading to support accuracy, synchronisation and formatting.
What file formats can you deliver?
We can deliver standard caption formats including SRT, VTT and SCC, as well as other professional media formats where required.
Can you translate captions into other languages?
Yes. We can translate and localise captions into the languages your project needs using native-speaking linguists.
What is your typical turnaround time for a captioning project?
Turnaround depends on content length, languages and captioning requirements. We’ll confirm a delivery schedule after reviewing your brief. If you have an urgent deadline, include it when you enquire so we can check availability.
Related captioning and localisation services
You may also find our open captions services, transcription services, subtitling services and video translation services useful when planning accessible video content.
Let’s get your project moving
Ready to make your content accessible and engaging?
Contact our team today to discuss your closed captioning project and receive a tailored quote.
What to send us
Your script or source video, target languages, audience, intended usage, delivery format and deadline. Let us know what is already prepared and where you need support.
Send us your briefNeed a starting price? Explore quote options.